THE OPPORTUNITY THAT AWAITS YOU

Join one of South Africa's most exciting fintech success stories as a Sales & Operations Manager.

Our client is transforming financial wellness through innovative technology that helps employees access their earned wages, manage debt responsibly, and build long-term financial resilience. Having established a strong local presence, the business is entering its next phase of growth and expanding its suite of employee-focused financial solutions.

This is an opportunity to join a purpose-driven, high-growth organisation where you will play a key role in driving commercial success. Working closely with existing clients, Relationship Managers, and internal teams, you will be responsible for converting opportunities into long-term partnerships while ensuring operational excellence throughout the sales process.

If you enjoy building relationships, closing deals, improving processes, and making a meaningful impact, this could be the ideal next step in your career.

YOUR KEY RESPONSIBILITIES

As the Sales & Operations Manager, you will:

• Drive adoption of financial wellness solutions across an established client portfolio.
• Identify, qualify, and convert new commercial opportunities.
• Engage with HR, Payroll, Finance, and business decision-makers to understand client needs and present tailored solutions.
• Lead commercial discussions, prepare proposals, negotiate agreements, and manage opportunities through to close.
• Own and manage the sales pipeline, reporting, forecasting, and conversion tracking.
• Oversee Monday.com administration, workflow automation, and sales process optimisation.
• Coordinate seamless handovers to implementation teams following signed agreements.
• Support strategic partnerships and assist with partner performance and commission tracking.
• Collaborate with Marketing, Finance, Legal, and operational teams to enhance the client experience and support growth initiatives.

OUR REQUIRED EXPERTISE

• Proven experience in B2B sales, business development, account management, or sales operations.
• Demonstrated success in managing and closing commercial opportunities.
• Experience engaging with senior stakeholders across HR, Payroll, Finance, or related functions.
• Strong consultative sales, presentation, and negotiation skills.
• Experience using CRM or workflow management platforms, ideally Monday.com.
• Strong commercial acumen, pipeline management, and forecasting capabilities.
• Excellent relationship-building and stakeholder management skills.
• Highly organised with strong attention to detail and the ability to manage multiple priorities.

Advantageous Experience

• FinTech, financial services, employee benefits, or HR technology experience.
• Understanding of the South African payroll and employer landscape.
• Exposure to contract management, SLAs, and commercial agreements.
• Relevant qualification in Business, Commerce, Sales, or a related discipline.

YOUR REWARD

• Join a rapidly growing fintech with a meaningful social impact.
• Play a central role in launching and scaling innovative financial wellness solutions.
• Work closely with experienced commercial leaders and cross-functional teams.
• Opportunity to influence business growth and client success.
• Clear scope for career progression and increased commercial responsibility.
• Flexible, collaborative, and entrepreneurial working environment.