🚧 Operations Manager – Residential Maintenance | Cape Town

Cape Town & surrounding areas | Full-time | On-site / field-based

Our client is an established business with over 15 years’ experience of backing new business is supporting a new entrant to the market. With significant backing they’re building a professional residential maintenance business serving estate agents, landlords, and homeowners across Cape Town — focused on speed, reliability, and quality in a fragmented market.

We already have strong real estate partnerships in place and are now looking for a hands-on Operations Manager to build and run the day-to-day delivery engine which will cover both maintenance and COC work.

This is a foundational role with real autonomy to shape the business from the ground up and share in the profits.

🔑 The role (in a nutshell)

You’ll own end-to-end operations:

• Management of jobs from sales
• Contractors
• Pricing
• Client experience
• & other business operations

If you really care about customers, are passionate about service and know the local Cape Town maintenance / trades market, this role is for you.

✅ What we’re looking for

Must-have

• 5+ years’ experience in residential maintenance, property services, facilities management, or trades coordination
• Strong Cape Town contractor network and local pricing knowledge
• Experience managing contractors or service teams
• Comfortable quoting, costing, and protecting margins
• Practical, decisive, and calm under pressure

Nice to have

• Experience working with estate agents or property managers
• Exposure to compliance work (CoCs) or pre-sale property prep
• Experience in a growing or entrepreneurial business

💡 Why this is a great role

• Build an operation from scratch
• High autonomy, low bureaucracy
• Work directly with the founders
• Clear growth path into a senior leadership role
• Competitive salary + performance upside