SARB Procure to Pay Professional Services Version 4 21 November 2019 © Copyright 2016 SARB

Financial Services Department– Procurement Section

370 Helen Joseph Street

Pretoria

Request for Quote (RFQ)

Description of services Required:

For the provision of various roles for EIM:

EIM Senior Data Quality Specialist

Senior Reference and Master Data Management Specialists EIM Data Analyst Discovery & Profiling

EIM Data Lead

Date of issue 21 May 2026

Closing date: 29 May 2026 @ 12:00 p.m.

Issued by: Tshepiso Morema

Copyright Notice: This document contains information that is proprietary and confidential to the South African Reserve Bank who has all rights of copyright in it. Any dissemination, distribution, reproduction, or disclosure in any form of the content of this document is forbidden without prior written permission of the South African Reserve Bank.

SARB Procure to Pay Professional Services Version 4 21 November 2019 © Copyright 2016 SARB

1. Background

The South African Reserve Bank’s (SARB) Financial Services Department (FSD), in

partnership with the Business Systems and Technology Department (BSTD), have

embarked on a multi-year programme made up of initiatives to modernise its back-office

capabilities. The Human Resources Department (HRD) was the first implementation on the

Enterprise Resource Planning (ERP) Roadmap Programme which went live with Phase 2 in

2025. The next initiative within this Programme is the Financial Services Department with

the implementation of a unified financial planning and reporting solution, which will

consolidate the needs of two key divisions within the FSD: Financial Planning and Analysis

and Financial Reporting.

2. Objective of this Scope of Work

The main purpose of this position is to provide dedicated data quality services on the ERP

Roadmap (EPM Cloud Solution Project) for 18 months. This resource will be:

• Identifying Data Management solutions to solve business problems, bringing

business and information management together, translating business requirements into

data management solution requirements and conveying the business requirements into the

data and information management practices.

• Focusing on business optimisation and investigating more efficient ways of working

and organising resources to achieve business goals.

• Bringing together different elements of the business by performing a consolidation

and innovation role in order to create new or different alternatives and solutions

3. Scope of Services Definition

The scope will include but will not be limited to:

• To define organisational data quality strategy and framework within the SARB

against best practices

• To capacitate, build data quality skills and drive the data quality practice within the

SARB

• To lead and action data quality profiling, cleansing and remediation focusing on the

condition of data based on factors such as accuracy, completeness, consistency,

reliability and whether it's up to date.

• To assess the level to which data is fit for purpose for its intended use then develop

strategies and remediations to address any shortcomings.

SARB Procure to Pay Professional Services Version 4 21 November 2019 © Copyright 2016 SARB

• To deliver the Data Quality programme and its various initiatives across the SARB

organisation and subsidiaries where mandated.

• To conduct an assessment on data quality maturity levels within the SARB against

best practices.

• To develop standards, guidelines, processes, procedures for the quality of critical

data elements within the South African Reserve Bank.

• To develop and promote data quality awareness across the organisation

• To define data quality measurement and metrics for the critical data elements to

support reliable decision making

• To monitor, measure and report the data quality levels to create necessary

awareness and understanding of reliability of data

• To enable the improvement of the data quality levels by means of guiding and

training data stewards in all aspects of data quality (e.g. definition of data quality

business rules, data quality service levels, profiling, analysis and assessment of

data quality)

• To play an oversight role in the remediation of data quality issues

• To develop and manage stakeholder relations effectively to promote data quality

awareness across the organisation and support reliable decision making

SARB Procure to Pay Professional Services Version 4 21 November 2019 © Copyright 2016 SARB

The service provider is required to submit a maximum of 3 CV’s that are suitably qualified and experienced resources in order to fulfil the requirements set out below:

4. Consultant Resource

Service Lines Resource

Level Start Date End Date

Days

Allocated

Rate per hour

[ZAR]

Data Quality

Specialist

EIM Senior Data

Quality Specialist 01 Jun 2026 30 November

2027 Full-time

Market related :

x 3,240 hours

Information

Management

Senior Reference

and Master Data

Management

Specialists

01 Jun 2026 30 November

2027 Full-time

Market related :

x 3,240 hours

Data Analyst

Discovery &

Profiling

EIM Data Analyst

Discovery &

Profiling

01 June

2026

30 November

2027 Full-time

Market related :

x 3240 hours

Data Engineer/

Data Lead EIM Data Lead 01 Jun 2026 30 Nov 2027

Full-time

3240

hours

Market related

Disclaimer – Rate per hour is inclusive of the following as set out in Part III Schedule D

clause 4&5 :

a) Resource rate;

b) Supplier mark-up;

c) Leave (Annual and Sick leave in accordance to Basic Condition of Employment

Section 198 of the Labour Relations Act 66 of 1995 (LRA); and

Employee Benefits (i.e. Medical/pension fund etc.)

To be considered for this position (Data Quality Specialist), candidates must have:

• B degree or equivalent (e.g., BCom Informatics, BSc Information Systems, BSc Informatics,

BTech); and

• Data Management Certification (e.g. DAMA CDMP) will be an added advantage

• Minimum eight years’ experience in business analysis; and

• Solid exposure to Agile methodology.

• Advanced knowledge of Information Management Business Analysis (minimum of 5 years’

experience in Information Management).

SARB Procure to Pay Professional Services Version 4 21 November 2019 © Copyright 2016 SARB

Competences:

• Knowledge of the Information Lifecycle Management (ILM) (essential)

• Basic software applications (e.g., Microsoft (MS) Word, MS Excel, MS PowerPoint,

Internet and e-mail) (essential)

• Skilled in using Data Quality tools (required)

• Analytical thinking

• Understand and analyse business processes

• Communication skills (verbal and written)

• Facilitation skills

• Quality orientation

• Negotiation skills

• Interpersonal relationship building and maintaining skills

• Facilitation of workshops skills

• To build customer loyalty

• Strong team player

• Motivated self-starter

• Enterprising

Key deliverables:

• Develop Business Cases

• Business Analysis Work Plan;

• Business Requirements Specification Document;

• Functional Requirements Specification Document;

• Information Matrix;

• User Stories;

• Change Request Document (where applicable);

• Participate in Quality Assurance;

• Participate in User Acceptance Testing.

• Business Analysis Measure and Feedback Report;

• Review Training documentation;

Day rates as specified herein shall be based on no less than 8 hours per day.

SARB Procure to Pay Professional Services Version 4 21 November 2019 © Copyright 2016 SARB

1. Scope of Services Definition (Senior Reference and Master Data Management

Specialists)

The scope will include but will not be limited to:

• To define and document reference data, master data requirements, business rules,

measurements and metrics for data domains to create an authoritative source of

truth for critical business information to enable effective decision making and

operational effectiveness.

• To define and manage master data relationships, hierarchies, and structures to

enable integrated entity views and support advanced analytics.

• To implement standards, guidelines, processes, procedures for reference and master

data within the South African Reserve Bank.

• To define and implement data matching and merging business rules to create a

single version of the truth

• To create, maintain, manage and integrate a reference and master data environment

that enables the standardisation of business information.

• To create the data taxonomies, catalogue, dictionary and manage the overall

metadata in scope.

• To monitor, measure, remediate, and report on reference and master data quality

metrics to ensure sustained data quality and identify areas of non-conformance.

• To develop, manage and maintain a reference data repository and a master data

repository for data domains across the SARB

• To contribute to the development of reference and master data standards,

frameworks and standard operating procedures

• To implement appropriate governance controls to maintain and manage reference

and master data

• To develop and manage stakeholder relations effectively to promote reference and

master data management across the organisation.

SARB Procure to Pay Professional Services Version 4 21 November 2019 © Copyright 2016 SARB

Minimum Qualification Required:

• A minimum of a Bachelor’s degree in Computer Science or Information Management

OR equivalent;

• A minimum of five to eight years’ experience in a data management environment

The following will be an added advantage:

Key performance measures:

• Competencies:

• Analysis and problem solving

• Effective communication

• Planning and organising

• Service and stakeholder focus

• Conceptual thinking

• Drive for results

• Attention to detail

2. Scope of Services Definition (EIM Data Analyst Discovery & Profiling)

The scope will include but will not be limited to:

To discover data by applying data discovery mechanisms to establish the data assets, within the context of the business value drivers, processes and data products, within scope.

To identify data profiles of data assets discovered to determine data sensitivity, quality, context of use and legislated aspects to inform the data assets handling protocols.

To implement standards, guidelines, processes, procedures for data analysis within scope.

To establish relationships between data elements and their impact on the business.

To conduct data analysis to determine various categories of data and information.

To apply data valuation techniques to determine the importance of the data to business and the probability of reuse.

SARB Procure to Pay Professional Services Version 4 21 November 2019 © Copyright 2016 SARB

To generate regular reports, deliver actionable insights, and provide timely status updates and information to support the management of data domains.

To provide inputs (legislative prescripts, sensitivity classifications, access/authorisation rules, etc.) as data transitions from source to destination and data at rest.

To be considered for this position (EIM Data Analyst Discovery & Profiling), candidates must

have:

• B degree or equivalent (e.g., BCom Informatics, BSc Information Systems, BSc Informatics,

BTech); and

• Data Management Certification (e.g. DAMA CDMP) will be an added advantage

• Minimum eight years’ experience in business analysis; and

• Solid exposure to Agile methodology.

• Advanced knowledge of Information Management Business Analysis (minimum of 5 years’

experience in Information Management).

Key performance measures:

• Knowledge of the Information Lifecycle Management (ILM) (essential)

• Basic software applications (e.g., Microsoft (MS) Word, MS Excel, MS PowerPoint, Internet

and e-mail) (essential)

• Skilled in using Data Quality tools (required)

• Analytical thinking

• Understand and analyse business processes

• Communication skills (verbal and written)

• Facilitation skills

• Quality orientation

• Negotiation skills

• Interpersonal relationship building and maintaining skills

• Facilitation of workshops skills

• To build customer loyalty

• Strong team player

• Motivated self-starter

• Enterprising

Key deliverables:

SARB Procure to Pay Professional Services Version 4 21 November 2019 © Copyright 2016 SARB

• Develop Business Cases

• Business Analysis Work Plan;

• Business Requirements Specification Document;

• Functional Requirements Specification Document;

• Information Matrix;

• User Stories;

• Change Request Document (where applicable);

• Participate in Quality Assurance;

• Participate in User Acceptance Testing.

• Business Analysis Measure and Feedback Report;

• Review Training documentation;

3. Objective of this Scope of Work (Data Engineer)

The Data Engineer will drive improvement of the data management maturity levels and

provide the necessary technical support within the South African Reserve Bank Group

(SARB Group) to support reliable and effective decision-making, appropriate usage and

protection thereof.

4. Scope of Services Definition

The scope will include but will not be limited to:

• To lead the Data Migration Workstream

• To facilitate review sessions with Business stakeholders, Implementation Partner, and

the Technical Team

• To review and facilitate sign off for data migration artifacts by all the relevant signatories

• To guide and facilitate activities and deliverables in the data migration workstream

• To develop, construct, test and maintain architectures.

• To ensure architectures will support the requirements of business.

• To discover opportunities for data acquisition and sharing.

• To develop data set processes for data modelling, mining and production.

• To employ a variety of languages and tools to marry systems together.

• To recommend way to improve data reliability, efficiency and quality.

• To prepare data for use in predictive and prescriptive modelling.

• To conduct research to answer industry and business questions.

• To leverage volumes of data from internal and external to answer business questions.

• To develop and manage stakeholder relations effectively to promote data management

across the organisation and support reliable decision making and appropriate data usage.

SARB Procure to Pay Professional Services Version 4 21 November 2019 © Copyright 2016 SARB

• To participate and provide technical support in cross organisational activities relating

to any of the above mentioned data management activities.

• To provide regular progress reports as per stakeholder requirements and present data

management updates in various forums as required.

Minimum Qualification Required:

• A minimum of a Bachelor’s degree in Computer Science or Information Management OR equivalent;

• A minimum of five to eight years’ experience in a data management environment

The following will be an added advantage:

Competencies:

• Analysis and problem solving

• Effective communication

• Planning and organising

• Service and stakeholder focus

• Conceptual thinking

• Drive for results

• Attention to detail

Key performance measures:

• To develop, construct, test and maintain data pipelines architectures.

• To ensure interoperability of systems by designing and maintaining integration

patterns (APIs, etc.), data exchange formats, and integration protocols.

• To design and build data pipelines that are robust, modular, scalable, deployable,

reproducible and versioned for data domains and business domains.

• To quality assure data pipelines implementations to ensure adherence to data

engineering frameworks and standards.

• To recommend ways to improve data reliability, efficiency, and quality.

• To monitor and optimise domain-specific data pipelines to ensure reliable data

availability and sustained performance over time.

• To develop and manage stakeholder relations effectively to promote data

management across the organisation and support reliable decision making and

appropriate data usage.

• To maintain documentation for data pipelines, integration processes, and

interoperability.

SARB Procure to Pay Professional Services Version 4 21 November 2019 © Copyright 2016 SARB

• To manage data growth patterns to plan infrastructure needs, ensure compliance with

retention frameworks, and support responsible data sharing.

• To enable and support the technical implementation of data management

capabilities, including, data quality, metadata management, master and reference

data management, data architecture and data modelling, data security and privacy,

data lifecycle and retention management, data cataloguing and lineage, and analytics

enablement.

Day rates as specified herein shall be based on no less than 8 hours per day.

5. Training and Transfer of Knowledge

Training and knowledge transfer documents to be submitted and presented to SARB

in a traceable and accessible repository to enable smooth handover to SARB

employees when need arises and or at the end of each project.

6. Reporting

All consultants will report directly to EIM Manager.

7. Post Implementation Support

As applicable.

SARB Procure to Pay Professional Services Version 4 21 November 2019 © Copyright 2016 SARB

8. Terms and Conditions

8.1. Standard terms and conditions of the Temporary Employment Services (TES) Agreement

shall govern this RFQ.

8.2. The following additional terms and conditions will apply:

8.2.1. TES Panel Engagement model

a) In the event that the Customer requires a TES resource, a competitive process will

be followed in which the Customer will execute a procurement process. A request

for quotation (RFQ) process will be followed to obtain proposals/CVs from

Suppliers on the TES Panel for a specific resource role.

b) The panel engagement model will be one that focuses on quality over quantity in

that the Customer will request a limited number of from each Supplier on the TES

panel (based on the category). The Suppliers on the TES panel will be required to

submit a proposal/CV as well as any other required documentation for the provision

of a TES resource for the specific role/s.

c) The Supplier will therefore endeavour to put forward their best available candidates

for each role needed by the Customer.

d) A clearly defined objective and scope of work required minimum qualifications,

minimum years of experience, SOW duration including expected availability dates,

and expected deliverables, among other things, together with the nature and

reasons for the temporary engagement, will be published for the Supplier to

respond to. The Supplier must respond to the Customer request within 7 (seven)

Business Days.

e) Failure by the Supplier to respond within the specified time will result in the

Supplier’s proposal not being considered.

f) The Suppliers will ensure that a prospective candidate makes him/herself available

for a formal interview on the proposed interview date. The Customer will give

reasonable notice of the interview date to the Supplier. The Parties will ensure that

the interview takes place within 10 (ten) Business Days from the date that the

SARB Procure to Pay Professional Services Version 4 21 November 2019 © Copyright 2016 SARB

Customer has advised the Supplier that the prospective candidate has been

shortlisted by the Customer.

9. Temporary Employment Service

9.1.1. Supplier will ensure that the temporary employment resources provided by the Supplier

have the necessary tools, for example, laptop (including but not limited to Office 365 (MS

Project or MS Visio as required), anti-virus software, One Drive, etc.) and cell phone,

and if the Service is performed remotely, sufficient data and reliable connectivity to

perform the Service.

9.1.2. In the event that the Service is rendered at a Customer premises, the Customer will

provide parking, a workstation, excluding a laptop and cell phone, connectivity, printing

facilities, etc.

10. Pricing

10.1.1. The Service Fee proposed by the Supplier must be based on a transparent model, be

comparative and market related, and the Supplier may be required to demonstrate how

they approached determining the rates and how the rates were benchmarked against IT

industry rates. The model must clearly indicate the cost elements that constitute the

overall rate per resource as follows:

Cost Breakdown element Weight

Resource rate

Employee Benefits *

Mark-up*

Leave benefits

Rate 100

* The Employee Benefit and Mark-Up is calculated as a percentage of the Resource

Rate.

10.1.2. In the event that the supplier bidder does not provide the resource with Employee Benefits

the cost breakdown must be as follows:

10.1.3. The Supplier as the employer of the temporary employment resource will be liable for

payment of the temporary employment resource’s renumeration payment of overtime, leave

SARB Procure to Pay Professional Services Version 4 21 November 2019 © Copyright 2016 SARB

and any other employment benefits that may be payable to the temporary employment

resource.

11. Selection

11.1. The Customer will upon receiving the Supplier proposals review and identify the best suited

TES resource for temporary deployment. An interview with the shortlisted and further

selected resource and/or reference checks may be conducted, at the sole discretion of the

Customer.

11.2. The Supplier will advise all prospective candidates upfront of the Customer’s vetting and

security requirements and will not propose any prospective candidate that is unwilling or

unable to comply with the said requirements. Although the Customer will carry the cost of

its own vetting requirements, the Supplier and or the prospective candidate will be

responsible for its own costs in attending to and completing the vetting forms and attending

vetting appointments.

11.3. The Supplier undertakes to, at its own costs, conduct regular credit, qualification verification,

criminal record, and employment history, as well as reference checks for all TES resources

proposed/provided prior to proposing/putting forward such resources.

11.4. The shortlisted resources will be invited for interviews and will be selected based on the

outcome of the interview.

SARB Procure to Pay Professional Services Version 4 21 November 2019 © Copyright 2016 SARB

I, __________________________, (ID _________________________________) hereby declare

the following:

1. I am contracted by ________________________________ (Contracting House) and placed

at the South African Reserve Bank as __________________ on a full-time basis.

2. As per the agreement between SARB and the Contracting House, I am allocated to the role

at SARB in my full capacity.

3. I am not considering SARB (via my Contracting House) as one of multiple clients.

4. I confirm that I am not contracted by any other employer or Contracting House.

5. I confirm that this declaration reflects true and accurate information that I consider as binding

on my conscious.

6. I understand that breach of this undertaking may result in legal action.

7. I acknowledge that the South African Resave Bank has reserved all its rights.

Signed at _____________on this ___ day of ______________ 2024.

___________________________

Signature

BrightRock is looking for a permanent Developer. Are YOU it? BrightRock is a dynamic and vibrant player in South Africa’s life insurance industry. We’re passionate

about life insurance and the good it can do. In the digital era, people are collaborating, co-creating

and sharing like never before. Consumers want to take charge and customise every part of their

world to meet their needs. We’re applying these same principles to life insurance cover to create

products that better meet our clients’ needs. Our needs-matched life insurance is a first in the

industry – it’s made just for you at the start, and changes as your life changes.

What you’ll be doing if you get the job:

As a member of our team, the primary focus of your role is to be responsible for the development

and deployment of software components and stand-alone software applications.

You’ll work closely with our Application Foundry team which is made up of Developers, Testers and

Business Analysts.

Who’ll you report to:

You’ll be based within our Information and Communication Technology division at our Sandton,

Johannesburg head office. You’ll report to the ICT Manager: Development.

Your qualifications:

• You must have passed Grade 12 / Matric with an achievement symbol of no less than C for

higher grade Maths

• You must have a degree or diploma in Information Systems, Engineering or Mathematical

Sciences

Your experience:

• You must have 2 to 5 years’ experience in developing solutions using various technologies

like WCF, EF, MVC4/5 and WebAPI

• You must have experience in the Web Development, multithreaded applications and rich

internet applications

Your Knowledge:

• Technologies: .Net 4, LINQ, EF, WebApi.

• Sound understanding of operating systems, specifically Microsoft Windows, as well as

various communication protocols

• Good understanding of UML, XML, HTML, JSON

• Agile development

• Silverlight, WCF, grpc, rest, docker, Kubernetes and WPF knowledge would be beneficial

Your technical skills:

• .Net

o Must have: ASP Net, .Net 4 and above, LINQ

o Beneficial: WPF, Entity Framework, PowerShell, WCF

• Web

o Must have: JavaScript, JQuery and CSS

o Beneficial: TypeScript, Angular, Bootstrap

• SQL

o Must have: Extensive experience creating queries, triggers, procedures and

functions

o Beneficial: SQL Administration and Optimisation

• Productivity tools

Azure DevOps, GIT or Jenkins Your outputs

• Technical Specification

• Components and Applications Development and Maintenance

• Unit Testing

• Software Release and Component Configuration

Your character traits:

• You must continually strive and have the perseverance to find better ways to solve the challenges at hand

• You must be able to work independently

• You must be self-managed and driven

• You must be a problem solver

• You must have good communication skills

• You must be a fast worker and delivcer accurate results

• You must be able to manage conflict

• You must be able to thrive under pressure

• You must be able to lead a small team of Developers

Your package and growth prospects:

BrightRock offers a competitive pay-package and, as a growing player in a major financial services

sector, there is excellent scope for future growth in this permanent position.

Job Spec: Process Engineer / Senior Product Analyst Location: Stellenbosch – Cape Town (Hybrid) Reports To: Head of Engineering / Product Lead

Who We Are

Pinotage Health Corporation is building a US healthcare agentic workflow platform that transforms doctor and patient encounters. Our mission is to reduce the administrative burden on physicians through agentic AI systems that are safe, reliable, and clinically correct — so doctors can spend more time with patients, not paperwork.

Our solutions dramatically shorten administrative cycles, improves medical coding accuracy, and reduces operational friction using advanced LLM-powered orchestration systems. This means that doctors can focus on patient care, patients experience improve with doctors that are present, and overall healthcare delivery costs are reduced.

The US health system is one of the most complex, fragmented systems on the planet. US doctors have become so overburdened with compliance and administrative work, that fewer students opt to become doctors and more doctors leave the profession earlier than expected. Meanwhile, the US population is aging and living longer. With fewer doctors serving an enlarging demand, healthcare costs and delivery pressure has gotten to a point where the ecosystem is actively seeking innovative, new ways of doing things – it's a market begging for disruption. Pinotage is positioned perfectly in the eye of that storm.

Our mission is to bring humanity back to healthcare, using our proprietary agentic solutions.

We are a global team with roots in South Africa as our name suggests, and we are building a team of A-players to tackle the problems and opportunities in large, complex markets.

Your Mission

As Senior Product Analyst to sit between product, engineering, and the clinical and billing workflows our software automates. You will be the person who turns messy real-world processes — how a clinician documents a visit, how a coder resolves an ambiguous chart,

how a claim moves from submission to settlement — into models, measurements, and product decisions the team can act on. This requires an industrial-engineering mindset applied to a software product: systems thinking, measurement discipline, and structured process design, pointed at clinical documentation, coding accuracy, and revenue-cycle throughput rather than factories or warehouses.

Core Responsibilities

• Workflow discovery and modelling. Shadow clinicians, coders, and billing teams; map current-state and target-state workflows across documentation, coding, and settlement; quantify cycle times, handoffs, rework, and exception paths.

• Product metrics and measurement. Define and instrument the KPIs that tell us whether the product is actually working — scribe note acceptance, coding accuracy and edit rates, first-pass claim acceptance, denial categories, time-to-settlement, clinician minutes reclaimed — and partner with engineering to make them observable.

• Discovery to specification. Translate what you learn from clinicians and revenue- cycle staff into crisp product requirements, acceptance criteria, and prioritisation arguments the product and engineering teams can build against.

• Human-in-the-loop design. Design the review, escalation, and QA workflows that surround our AI — what gets auto-accepted, what gets routed to a human, what feedback loops back into the model — and measure whether those loops are improving over time.

• Experiment and variance analysis. Structure A/Bs and controlled rollouts; size samples, analyse results, and push back when an ‘improvement’ is within noise. Apply statistical thinking to AI output quality so we know when the system is drifting before customers do.

• Compliance as a process property. Work with clinical and legal stakeholders to make HIPAA, audit-trail, and regulatory requirements part of the product’s process design rather than a last-mile check.

• Knowledge capture from SMEs. Interview and shadow physicians, coders, and RCM specialists; distil their tacit knowledge into documented standards, decision rules, and training material that both our product and our team can rely on.

• Cross-functional glue. Be the person who can sit with a surgeon in the morning, a backend engineer in the afternoon, and a billing manager the next day, and move all three toward the same decision

Requirements:

• 5–8 years in a product analyst, process engineer, or senior business analyst role — ideally with time spent in software, SaaS, or another technology-led environment rather than pure operations.

• Proven track record of modelling complex, human-in-the-loop workflows and using that work to change product or operational decisions.

• Fluent in data analysis: SQL at a working level, confident in Excel or a notebook environment, able to pull your own numbers rather than wait for someone else to.

• Strong written communication — specs, memos, decision docs. You can make an argument on paper that holds up under scrutiny.

• Comfortable operating with ambiguity, senior stakeholders, and clinical subject- matter experts whose time is scarce.

Qualifications

• Bachelor of Engineering in Industrial or Process Engineering, or an equivalent quantitative engineering degree

Bonus

• Exposure to U.S. healthcare: clinical documentation, medical coding (CPT / ICD-10 / HCPCS), revenue cycle management, or HIPAA.

• Experience evaluating AI or ML systems in production — accuracy, drift, human review loops, failure-mode analysis.

• Background in process improvement methodologies (Lean, Six Sigma, statistical process control) applied to knowledge work rather than manufacturing.

• Postgraduate qualification in Industrial Engineering, Operations Research, Data Science, or related discipline

Ideal Candidate Traits

• Pragmatic problem solver with high ownership mentality • Strong communicator, able to bridge technical and operational contexts • Detail-oriented, with a passion for efficiency and continuous improvement

• Comfortable working in hybrid, fast-moving environments

Why This Role Matters

Pinotage Health is an AI-powered healthcare platform that automates clinical documentation, coding, billing, and compliance for doctors and healthcare orgs.

Their mission is to reduce administrative burden on clinicians using AI.

Why Join Pinotage Health?

This role is ideal for engineers who want to bridge frontend and backend systems while working on products that matter. You'll help define how AI is delivered to healthcare professionals, ensuring usability, reliability, and impact.

Job Spec: Senior Back End Engineer (Agentic Systems Engineer)

Location: Stellenbosch - Cape Town (Hybrid)

Reports To: Head of Engineering / CTO

Who we are

Pinotage Health Corporation is building a US healthcare agentic workflow platform that transforms doctor and patient encounters. Our mission is to reduce the administrative burden on physicians through agentic AI systems that are safe, reliable, and clinically correct — so doctors can spend more time with patients, not paperwork.

Our solutions dramatically shorten administrative cycles, improves medical coding accuracy, and reduces operational friction using advanced LLM-powered orchestration systems. This means that doctors can focus on patient care, patients experience improve with doctors that are present, and overall healthcare delivery costs are reduced.

The US health system is one of the most complex, fragmented systems on the planet. US doctors have become so overburdened with compliance and administrative work, that fewer students opt to become doctors and more doctors leave the profession earlier than expected. Meanwhile, the US population is aging and living longer. With fewer doctors serving an enlarging demand, healthcare costs and delivery pressure has gotten to a point where the ecosystem is actively seeking innovative, new ways of doing things – it's a market begging for disruption. Pinotage is positioned perfectly in the eye of that storm.

Our mission is to bring humanity back to healthcare, with our proprietary agentic solutions.

We are a global team with roots in South Africa as our name suggests, and we are building a team of A-players to tackle the problems and opportunities in large, complex markets.

Your Mission

Own the clinical intelligence layer of the platform. You’ll architect, build and evaluate LLM agentic systems for medical coding and documentation, curate datasets, and run SME feedback loops with clinicians — while also engineering the backend that operationalizes these agents in production.

Core Responsibilities

• Design and evaluate LLM agents for medical coding (CPT, ICD-10, NCCI, MDM) and clinical documentation.

• Curate and maintain coding datasets (AMA, CMS) for training and evaluation.

• Write and refine prompt templates, enforce structured outputs.

• Build evaluation rubrics, regression detection workflows, and monitoring pipelines.

• Implement human-in-the-loop workflows for quality assurance.

• Develop backend services (Python, FastAPI, async runtimes) to operationalize AI agents. (ML Ops)

• Cross-disciplinary engagement/work with other teams (DevOps, Product, Frontend & Backend)

Non-Core Responsibilities

• Contribute to frontend integrations / teams

• Deploy AI services via Docker/Kubernetes on GCP, ensuring observability and compliance. Where needed.

Required Experience

• 3–5 years of software development/engineering experience

• PhD or equivalent advanced research background in AI, NLP, or related fields.

• Strong track record in prompt engineering and LLM evaluation.

• Clinical informatics or medical coding domain knowledge.

• Strong Python background & experience Ruby experience is a plus

• Experience with observability frameworks

• Proven ability to design evaluation rubrics and benchmarking frameworks.

• Docker/Kubernetes deployment experience, GCP cloud services.

Nice to Have / Strongly Preferred

• RAG architectures and embedding retrieval systems.

• Healthcare regulatory familiarity (HIPAA, SOC2).

• Vertex AI / Gemini exposure.

• Prior work formalizing AI workflows into defensible IP frameworks.

Qualifications

• Honours degree in Computer Science, Engineering, or a related field; or equivalent professional experience.

• PhD strongly preferred in AI/ML, NLP, or related domains.

• GCP ML Certification or equivalent is advantageous.

Why This Role Matters Pinotage Health is an AI-powered healthcare platform that automates clinical documentation, coding, billing, and compliance for doctors and healthcare orgs.

Our mission is to reduce administrative burden on clinicians using AI.

Job Spec: Senior Mobile Engineer

Location: Stellenbosch - Cape Town (Hybrid/Remote considered)

Reports To: Head of Engineering / Product Lead

Who We Are

Pinotage Health Corporation is building a US-based AI healthcare intelligence platform that helps doctors spend more time with patients and less time on paperwork. Our mission is to transform clinical workflows — from documentation to compliance — by combining advanced agentic AI systems with cloud-native infrastructure.

We operate in a highly regulated environment, so reliability, auditability, and clarity are at the heart of everything we build. Just as important is the human impact: reducing administrative burden, improving accuracy, and giving clinicians back the time to care.

Mission

Own the mobile experience end-to-end. You’ll lead development of our iOS app, ensuring seamless integration with medical devices, secure App Store releases, and reliable mobile observability. Your work will make AI-powered healthcare accessible in clinicians’ hands.

Core Responsibilities

• Lead development and maintenance of the mobile app (iOS primary, cross-platform optional).

• Manage signing, provisioning, and App Store releases.

• Implement deep linking, push notifications, and audio capture features.

• Build and maintain Bluetooth integrations with medical devices (CoreBluetooth / flutter_blue_plus).

• Ensure mobile observability, monitoring, and reliability.

• Collaborate with backend engineers to integrate AI services into mobile workflows

Required Experience

• 4-6 years in mobile engineering.

• 2+ years shipping production apps that integrate with BLE peripherals.

• Strong skills in Swift, Flutter/Dart, or React Native.

• Experience with CoreBluetooth (native) or flutter_blue_plus.

Specific Skills

• App Store Connect, signing & provisioning, TestFlight.

• Push notifications, deep linking.

• Mobile observability and audio capture.

Nice to Have / Strongly Preferred

• Experience in health-tech or regulated healthcare or compliance-driven environments is advantageous.

Qualifications

• Honours degree in Computer Science, Engineering, or a related field; or equivalent professional experience in AI systems engineering

Ideal Candidate Traits

• Detail‑obsessed and App Store‑savvy.

• Comfortable being the only mobile voice in the room.

• Pragmatic problem solver with high ownership mentality.

• Strong communicator, able to bridge technical and clinical contexts

Why This Role Matters

Pinotage Health is an AI-powered healthcare platform that automates clinical documentation, coding, billing, and compliance for doctors and healthcare orgs.

Our mission is to reduce administrative burden on clinicians using AI.

Why Join Pinotage Health?

This role ensures our AI platform reaches clinicians through a secure, reliable mobile interface. You’ll be the guardian of our mobile experience, making sure doctors can access AI-powered workflows seamlessly and confidently.

QA Senior Software Engineer - Card Rails

Location: Remote first Head Office: Cape Town, South Africa; with offices in Johannesburg, Mauritius and Nairobi, Kenya)

Department: Engineering - Card Rails

Company: Peach Payments

About Peach Payments Peach Payments is a cutting-edge fintech company shaping the future of digital payments across Africa. We empower businesses of all sizes - from startups to enterprise merchants - by providing a secure, scalable, and seamless payments infrastructure.

Team Mission Card Rails is a POD within the Card Processing Tribe and which builds and maintains the; Card Gateway services, integrations with Acquiring banks, the Card Gateway infrastructure, Acquirer connectivity and monitoring and alerting. Our mission is to provide reliable, compliant and secure card payment processing that is cost effective for the following transactions:

● Card Not Present CNP Ecommerce Transactions. ● Card Present(CP): Instore Transactions.

󰙦 Role Overview Peach Payments is revolutionizing its Quality Assurance function, transitioning to a proactive, "shift-left" approach where QA Engineers are embedded within engineering pods. As a Senior QA Engineer within the Card Rails team, you will occupy a critical junction between legacy stability and future innovation. You will own and lead the quality assurance strategy, ensuring our systems meet rigorous ISO8583 standards for Acquirer and Scheme sign-off, while simultaneously architecting AI-driven automation to redefine how we validate payment lifecycles.

Our Tech Stack ● Languages: Typescript, Javascript, Node.js ● Infrastructure: AWS Lambda, Serverless) ● Database: MySQL, PostgreSQL ● Tools: Jira, Confluence, Git, K6.io, Cypress, Postman ● CI/CD & Automation: GitLab Pipelines ● Monitoring: Fusion Reactor / Logz.io

Role expectations Payments Domain Quality Assurance

● Deep understanding of end-to-end card payment flows, from authorization through clearing, settlement, and reconciliation, across both Card-Present CP and Card-Not-Present CNP channels.

● Ability to design risk-based test strategies aligned with payment scheme rules, merchant use-cases, and regulatory requirements.

EMV & Card-Present Processing ● QA experience validating EMV transaction flows (contact & contactless),

including: ● Application selection, CVM processing, offline vs online decisioning, and issuer

scripting. ● Validation of EMV tags, TLV structures, and kernel behaviour across different

transaction paths. ● Hands-on L3 device testing, including: ● Certification-style functional, negative, and edge-case testing. ● Validation of terminal behaviour against scheme and kernel specifications. ● Coordination of regression testing across firmware, kernel, and host changes.

eCommerce & Card-Not-Present Processing ● Quality assurance for eCommerce card transactions, including: ● Authorization, capture, refund, and reversal flows. ● 3D Secure (where applicable), fraud signals, and risk decisioning scenarios. ● Idempotency, retry logic, and failure-mode testing for high-volume online

traffic. Authorization Models

● Test design and validation for pre-authorizations, incremental authorizations, and delayed captures, including:

● Amount adjustments, partial captures, and expiry handling. ● Scheme-specific rules and edge cases across different acquirers and merchant

categories. ● State consistency across payment lifecycle events.

Tokenization & Sensitive Data Handling ● QA coverage for card tokenization flows, including: ● Token creation, storage, lifecycle management, and detokenization controls. ● Validation of PCIDSS-aligned data handling and masking rules. ● Testing of token usage across recurring, stored-card, and merchant-initiated

transactions. Payment Switch & Acquirer Connectivity

● Testing of payment switch processing, including: ● Routing logic, failover behaviour, and timeout handling. ● Acquirer-specific rules, field mappings, and response code handling. ● Resilience, concurrency, and throughput testing under peak transaction loads.

Payment Scheme Processing

● QA validation aligned with card scheme specifications (e.g. Visa, Mastercard), including:

○ Transaction types, reason codes, and lifecycle consistency. ○ Compliance with scheme mandates and rule changes. ○ Regression strategies to safely roll out scheme updates.

ISO8583 Message Validation ● Strong experience testing ISO8583-based message flows, including: ● Field-level validation, mandatory/conditional fields, and bitmap handling. ● Mapping correctness between internal domain models and external

switch/acquirer messages. ● Negative testing for malformed messages, unexpected fields, and protocol

deviations. Observability & Production Quality

● Ability to define payment-specific quality metrics, such as authorization success rates, decline patterns, and scheme error distributions.

● Use of logs, metrics, and traces to correlate transaction-level issues across distributed payment systems and external partners.

Required soft skills: ● Strategic Solution Design: Ability to design elegant, scalable solutions for new

acquirer integrations and to tackle systemic quality problems at scale. ● Proactive Ownership: Take initiative, own projects end-to-end, thrive in

fast-paced, high-scale environments, and proactively identify and propose solutions for quality gaps while abstracting testing complexity.

● Cross-Functional Collaboration: Work effectively in fully remote teams, with strong written and verbal English communication skills, comfortable collaborating cross-functionally with product, operations, and external partners.

● Technical Articulation: Ability to clearly articulate complex technical and quality concepts to diverse audiences.

● Mentor and empower engineers in quality practices and tooling through constructive feedback.

Why Join Peach Payments? ● Impact: Work on mission-critical payments infrastructure processing millions of

transactions. ● Growth: Be part of a fast-growing company expanding across Africa. ● Culture: Join a high-performance, diverse, and empathetic team focused on

respect for people and merchant success. ● Flexibility: Remote-first hybrid working - work from anywhere while staying

connected to a world-class team. ● Benefits - Benefits include a generous annual and life leave allocation, market

related salaries, owning the piece of the Peach pie through VSOP and more.

Be part of our journey to redefine digital payments in Africa! At Peach Payments we value diversity and are committed to inclusion across race, gender, age, religion, identity, and experiences.

Senior DevOps Engineer - Orchestration

Location: Remote first Head Office: Cape Town, South Africa; with offices in Johannesburg, Mauritius and Nairobi, Kenya)

Department: Engineering - Card Rails

Company: Peach Payments

About Peach Payments Peach Payments is a cutting-edge fintech company shaping the future of digital payments across Africa. We empower businesses of all sizes - from startups to enterprise merchants - by providing a secure, scalable, and seamless payments infrastructure.

Team Mission Card Rails is a POD within the Card Processing Tribe and we build and maintain the Card Gateway services and integrate with Acquiring banks, the Card Gateway infrastructure, Acquirer connectivity and monitoring and alerting. Our missing is to provide reliable, compliant and secure card payment processing that is cost effective for the following transactions:

● Card Not Present CNP Ecommerce Transactions. ● Card Present(CP): Instore Transactions.

󰙦 Role Overview This role aims to implement DevOps principles and practices within Peach Payments' engineering teams by offering training, documentation, and direct, hands-on expertise. The DevOps Engineer will be responsible for the entire lifecycle of our infrastructure, from design through the development process and into production.

A DevOps Engineer at Peach Payments is responsible for developing and maintaining infrastructure as code, CI/CD pipelines, and cloud services. The role involves close collaboration with development teams to ensure reliable deployment of software, continuous integration, and delivery processes.

You will be working alongside other DevOps engineers, SRE engineers, and Architects with oversight over many services and tools. Goals for Role:

1. Enhance the efficiency and reliability of our development pipeline. 2. Foster a culture of automation and continuous improvement. 3. Improve system performance, scalability, and apply best practice. 4. Reduce the lead time for changes and the mean time to recovery.

Our Tech Stack

● Tech Stack: Java 17, Spring Boot microservices; AWS Lambda, Serverless, multi-AZ with Terraform IaC.

● Containers & Discovery: Nomad clusters Docker/containerd) with Consul service discovery and mesh.

● CI/CD & Automation: Git, GitLab Pipelines; configuration as code using Ansible and Packer.

● Data & Messaging: MySQL, PostgreSQL, Redis, RabbitMQ. ● Security: HashiCorp Vault with dynamic secrets rotation. ● Observability: Prometheus, Grafana, ELK, distributed tracing, Sentry,

FusionReactor, logz.io.

Role expectations:

● Design, implement, and manage infrastructure as code using tools like Terraform. ● Develop and maintain CI/CD pipelines using GitLab CI/CD. ● Manage cloud infrastructure (AWS) and ensure high availability and scalability. ● Implement observability solutions including logging, monitoring, and alerting. ● Automate repetitive tasks to reduce toil and improve system reliability. ● Collaborate with development teams to integrate and optimize applications. ● Participate in on-call rotations for adhoc tasks. ● Document processes and best practices for infrastructure and deployment.

💡Required Qualifications:

● Proficiency with infrastructure as code tools (Terraform, CloudFormation). ● Experience with configuration management tools (Ansible, Puppet, Chef). ● Strong understanding of CI/CD principles and tools (GitLab CI, Jenkins). ● Experience with cloud platforms (AWS(preferred), GCP, Azure). ● Knowledge of containerization and orchestration (Docker, Kubernetes). ● Familiarity with monitoring and logging tools (Prometheus, Grafana, ELK stack,

Datadog). ● Familiarity with Event driven technologies(Kafka, SQS, SNS)

💡Preferred Qualifications and skill set:

● Bachelor’s degree in Computer Science, Information Technology, or a related field. ● 10 years of experience in DevOps, Systems Engineering, or related roles ● Experience in a fintech or payments industry. ● Knowledge of a scripting language (Python, Bash, etc). ● Understanding of network and security principles(PCI, ISO27001, SOC2

advantageous). ● Familiarity with Agile and DevOps methodologies.

✔Competencies that will help you succeed:

● Problem-solving and analytical skills. ● Strong communication and teamwork abilities. ● Proactive mindset with a focus on continuous improvement. ● Ability to handle multiple tasks, with little oversight.

Why Join Peach Payments? ● Impact: Work on mission-critical payments infrastructure processing millions of

transactions. ● Growth: Be part of a fast-growing company expanding across Africa. ● Culture: Join a high-performance, diverse, and empathetic team focused on

respect for people and merchant success. ● Flexibility: Remote-first hybrid working - work from anywhere while staying

connected to a world-class team. ● Benefits - Benefits include a generous annual and life leave allocation, market

related salaries, owning the piece of the Peach pie through VSOP and more.

Be part of our journey to redefine digital payments in Africa! At Peach Payments we value diversity and are committed to inclusion across race, gender, age, religion, identity, and experiences.

Toppan Security Pty Ltd 1st Floor, Block B, Southdowns Office Park cnr John Vorster and Karee Streets Irene 0157 South Africa T: +27 (12) 643 4100 https://www.toppansecurity.com/

Directors: JP Ting, A Tanguy, NPR Jaouen, A Appelgryn

Toppan Security Pty Ltd

Department: Software Development

Location: South Africa, Irene, Gauteng

Position Description

Resource Requirement:

Dev Ops Engineer

Profile: Candidate will be an expert in Kubernetes and Rancher, with a strong passion for building resilient, automated CI/CD pipelines and maintaining a highly available infrastructure.

Key responsibilities: • Manage and maintain our production and non-production Kubernetes clusters using

Rancher. • Design, build, and optimize CI/CD pipelines to automate application deployments for

our backend (C#) and frontend (Flutter) services. • Oversee and ensure the smooth release of software across all environments,

including Development, SIT (System Integration Testing), and Production. • Implement and manage robust monitoring, logging, and alerting solutions to ensure

system health, performance, and uptime. • Champion Infrastructure as Code (IaC) principles to automate the provisioning and

configuration of our environments. • Collaborate closely with development teams to troubleshoot and resolve

infrastructure-related issues and optimize application performance. • Manage the deployment and configuration of core system components like

RabbitMQ, Redis, and PostgreSQL databases.

Required Experience: • Proven hands-on experience managing containerized environments with Kubernetes

(K8s).

• Demonstrated expertise in managing and operating K8s clusters using Rancher.

www.toppansecurity.com Directors: JP Ting, A Tanguy, NPR Jaouen, A Appelgryn

• Strong understanding of CI/CD concepts and proven experience building automated pipelines with tools like Jenkins, Bitbucket CI, AWS DevOps, or similar.

• Experience managing multiple environments (e.g., Dev, SIT, UAT, Prod) and promoting code between them.

• Solid understanding of core development concepts, source control (Git), and scripting (e.g., Bash, Python).

• Experience with deploying and managing RabbitMQ or other message brokers. • Experience with in-memory data stores like Redis. • Familiarity with the build and deployment pipeline for C#/.NET applications. • Familiarity with the deployment process for Flutter mobile/web applications. • Knowledge of Infrastructure as Code tools such as Terraform or Ansible. • Experience in a DevSecOps environment, integrating security practices into the CI/CD

pipeline.

Send Full CV to werner.dewet@toppansecurity.com